Small Business Solutions

At Reliantech, we understand that every business has unique technology needs. That’s why we offer flexible IT support packages tailored specifically for small businesses with 1 to 15 devices. These packages provide you with the reliable and expert support you need to stay ahead without a long-term contract.

 

Basic Plan

Our Basic Plan is designed for small businesses that need occasional IT support but want the flexibility to scale as necessary. With this plan, you get:

Two hours of service per month: Ideal for handling routine maintenance and minor technical issues.

Additional hours available: As your business grows, you can easily purchase more on-demand hours, ensuring your needs are met immediately without committing to a higher plan.

This plan is perfect for businesses with light IT needs. It offers peace of mind without overwhelming costs. You can rest easy knowing your IT needs are handled, allowing you to focus on your business.

 

Premium Plan

For businesses that require more comprehensive support, the Premium Plan delivers enhanced services with added perks. This package includes:

Up to 8 hours of service per month: Suitable for medium IT workloads, including software updates, security checks, and troubleshooting.

Priority Level 2 Support: You get faster response times and dedicated support when issues arise, typically within 24 hours.

Additional hours available: Do you need more help during busier months? You can add extra hours as needed to keep your operations running smoothly.

This plan perfectly balances affordability and enhanced support for growing businesses, giving you the confidence that your IT needs are met without breaking the bank.

 

Ultimate Plan

For businesses that demand the highest level of IT service, our Ultimate Plan provides everything you need to keep your systems running without limitations. You’ll enjoy:

Unlimited service hours per month: Get all the help you need without worrying about extra charges.

Priority Level 1 Support: As an Ultimate Plan member, your IT issues are handled with the highest priority, ensuring minimal downtime and maximum productivity.

This plan is ideal for businesses that rely heavily on technology and need immediate, unlimited support to keep operations smooth. With the Ultimate Plan, you can be secure in knowing that your IT systems are always running at their best.

 

Whether a small startup or a growing business, Reliantech’s tailored IT solutions provide the flexibility, reliability, and expertise you need to succeed. Let us help you find the right plan to support your business.

Areas We Service

Leduc

Leduc County

Edmonton

Millet

Wetaskiwin

Beaumont

Calmar

Devon

Sherwood Park

Frequently Asked Questions (FAQ)

What services does Reliantech offer?

We specializes in a wide range of computer services, including on-site and remote computer repair, network installation and troubleshooting, cloud services, and IT security solutions. Whether you need assistance with computer issues, network setup, cloud migration, or data protection, our team of experts is here to help.

How can I request technical support or schedule a service visit?

To request technical support or schedule an on-site service visit, you can reach us through our website’s technical support form or call our customer support hotline (780-851-4257). For remote assistance, we offer secure and efficient remote support tools that allow our technicians to troubleshoot and resolve issues directly on your computer.

How much do your services cost?

Our pricing varies depending on the type of service required and the scope of the project. We offer competitive and transparent pricing for all our services. For specific pricing details or quotes, please get in touch with our team, and we will be happy to provide you with a personalized estimate.

Are your IT team certified and experienced?

Yes, absolutely! Our IT contractors are highly certified and experienced professionals with a proven track record in the industry. They possess the necessary skills and expertise to handle various IT projects and deliver top-quality service to our clients.

What is your approach to data security?

We prioritize data security above everything else. We adhere to the highest industry standards and employ strong IT security measures to protect your sensitive information. Our team is proficient in implementing security protocols such as encryption, firewalls, and data backup solutions to safeguard your data from potential threats.6. Can you help with cloud migration for our business?

Do you offer emergency IT support?

Yes, we understand that technical emergencies can happen at any time, and we are here to assist you. We offer emergency IT support for critical issues that need immediate attention. Simply contact our support, and our team will prioritize your case to get you back on track as quickly as possible.

How do you ensure customer satisfaction?

Customer satisfaction is at the core of our business values. We strive to exceed your expectations by providing reliable, timely, and effective solutions. We listen to your needs, offer personalized service, and ensure clear communication throughout the process to deliver the best results for your technology needs.

Can you provide ongoing IT support for our business?

Absolutely! We offer various support plans for businesses that require ongoing IT assistance and maintenance. Our support plans are designed to cater to your specific needs and budget, providing you with peace of mind knowing that your technology is in capable hands.

Where is Reliantech located, and do you serve remote clients?

Reliantech is located in Leduc, and we proudly serve clients both locally including surrounding areas such as Edmonton and others, and remotely. Our remote support capabilities allow us to assist clients from different locations, providing efficient and effective solutions wherever you may be.