About Us

Our Core Values

Reliability and Relational Commitment

Trust and Accountability: We build trust through honest, transparent communication and taking full responsibility for our actions and decisions, ensuring dependability in all interactions.

Customer Focus: We prioritize customer needs with consistent, high-quality products and services, fostering strong, lasting relationships through reliable and proactive support.

Collaborative Partnerships: We nurture long-term, mutually beneficial relationships with clients, partners, and employees, based on mutual reliability, continuous improvement, and sustainable practices.

Who We Are

We are passionate about delivering exceptional IT solutions to both individuals and businesses. Our team has over 15 years of combined experience in the industry and specializes in various services such as computer repair, computer network installation, and ongoing maintenance. Our main objective is to guide our clients through the ever-changing tech landscape, ensuring that their IT needs are taken care of with utmost precision and care. We take pride in our commitment to excellence and customer satisfaction, and we look forward to being your reliable partner in your tech journey. Trust us to be more than just a service provider; we are your trusted ally in all things IT.

We are more than just an IT service provider – we are your trusted problem-solving partners. Our journey started with a powerful philosophy: “Why fear problems when they can be the key to improvement?” This idea is at the core of everything we do. We don’t shy away from challenges – we see them as opportunities to innovate and rise above. Our team is made up of passionate problem solvers who take your challenges as our own. Whenever you face a tech issue, we view it as a chance to showcase our skills and prove our dedication to your success.

Our Mission

Our mission is to provide fast and reliable IT solutions for small businesses and individuals. We are dedicated to delivering efficient, effective, and personalized technology services that allow our clients to focus on their core activities with confidence and peace of mind.

We’re here to meet your IT needs now and in the future, and we take pride in doing it with maximum efficiency and effectiveness. Our secret sauce? A big helping of customer service that’s second to none.

Our Goal

Our goal is simple: we want every customer to feel like a VIP. We work hard to understand your unique needs and make sure you’re taken care of. Our passion for excellent IT solutions is what drives us to keep pushing the envelope and keep on surprising you.

In this fast-paced tech world, we’re your trusty sidekick. We promise to be your go-to partner, helping you unleash the full potential of IT to reach your dreams. Because when you succeed, our community shines a little brighter, and that’s a future we’re all about.”

Why Choose Us?

Expert Team: Highly skilled and certified technicians with extensive experience.

Personalized Approach: We take the time to listen to your needs and tailor our services, accordingly, ensuring that you receive the best possible solutions.

Timely Support: We know that time is of the essence when it comes to technical issues. Our responsive team is always ready to assist you promptly, whether it’s an emergency repair or routine maintenance.

Competitive Pricing: We believe that top-quality services should be accessible to all. That’s why we offer competitive pricing for all our services, without compromising on the level of expertise and support we provide.

Services We Offer

On-Site and Remote Computer Repair: Whether it’s a malfunctioning hardware component, software issues, or a virus that’s slowing down your system, our experienced technicians are equipped to diagnose and resolve a wide range of computer problems. We offer both on-site visits and remote support to ensure quick and convenient solutions.

Network Installation and Troubleshooting: Building a robust and reliable network infrastructure is crucial for any modern business. Our skilled network specialists can assist with your network’s design, installation, and maintenance, ensuring seamless connectivity and optimal performance. Moreover, if you encounter any network issues, we are just a call away to troubleshoot and get you back up and running.

Cloud Services: Explore the potential of cloud computing with our all-inclusive cloud services. We can help you migrate your data and applications to the cloud, enabling secure access from anywhere, seamless collaboration, and scalable storage solutions. Our experts will guide you through the process, ensuring a smooth transition to the cloud environment.

IT Security Solutions: In an increasingly digital world, safeguarding your data and network from potential threats is of utmost importance. Our IT security solutions encompass a multi-layered approach, including firewalls, encryption, anti-malware, and more, to protect your critical assets from cyber-attacks and data breaches.

Field Service IT Contractors: We provide comprehensive technology support. Whether you need assistance with projects or specific IT expertise, our in-house contractors seamlessly integrate into your team to ensure project success and efficient service delivery, offering flexible solutions that cater to your needs, timeframe, and budget. From troubleshooting network issues to implementing cutting-edge solutions, our Field Service IT Contractors are here to empower your business and exceed your expectations as your trusted IT service provider.

Areas We Service

Leduc

Leduc County

Edmonton

Millet

Wetaskiwin

Beaumont

Calmar

Devon

Sherwood Park

Frequently Asked Questions (FAQ)

What services does Reliantech offer?

We specializes in a wide range of computer services, including on-site and remote computer repair, network installation and troubleshooting, cloud services, and IT security solutions. Whether you need assistance with computer issues, network setup, cloud migration, or data protection, our team of experts is here to help.

How can I request technical support or schedule a service visit?

To request technical support or schedule an on-site service visit, you can reach us through our website’s technical support form or call our customer support hotline (780-851-4257). For remote assistance, we offer secure and efficient remote support tools that allow our technicians to troubleshoot and resolve issues directly on your computer.

How much do your services cost?

Our pricing varies depending on the type of service required and the scope of the project. We offer competitive and transparent pricing for all our services. For specific pricing details or quotes, please get in touch with our team, and we will be happy to provide you with a personalized estimate.

Are your IT team certified and experienced?

Yes, absolutely! Our IT contractors are highly certified and experienced professionals with a proven track record in the industry. They possess the necessary skills and expertise to handle various IT projects and deliver top-quality service to our clients.

What is your approach to data security?

We prioritize data security above everything else. We adhere to the highest industry standards and employ strong IT security measures to protect your sensitive information. Our team is proficient in implementing security protocols such as encryption, firewalls, and data backup solutions to safeguard your data from potential threats.6. Can you help with cloud migration for our business?

Do you offer emergency IT support?

Yes, we understand that technical emergencies can happen at any time, and we are here to assist you. We offer emergency IT support for critical issues that need immediate attention. Simply contact our support, and our team will prioritize your case to get you back on track as quickly as possible.

How do you ensure customer satisfaction?

Customer satisfaction is at the core of our business values. We strive to exceed your expectations by providing reliable, timely, and effective solutions. We listen to your needs, offer personalized service, and ensure clear communication throughout the process to deliver the best results for your technology needs.

Can you provide ongoing IT support for our business?

Absolutely! We offer various support plans for businesses that require ongoing IT assistance and maintenance. Our support plans are designed to cater to your specific needs and budget, providing you with peace of mind knowing that your technology is in capable hands.

Where is Reliantech located, and do you serve remote clients?

Reliantech is located in Leduc, and we proudly serve clients both locally including surrounding areas such as Edmonton and others, and remotely. Our remote support capabilities allow us to assist clients from different locations, providing efficient and effective solutions wherever you may be.